/* PDX Techs customer portal — warmer, friendlier theme */

body.portal {
  background: var(--bg);
  color: var(--ink);
  font-family: "Inter", system-ui, -apple-system, Segoe UI, Roboto, sans-serif;
  margin: 0;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  scrollbar-width: thin;
  scrollbar-color: rgba(146,188,229,0.35) var(--bg-alt);
}
body.portal::-webkit-scrollbar { width: 12px; }
body.portal::-webkit-scrollbar-track { background: var(--bg-alt); }
body.portal::-webkit-scrollbar-thumb { background: rgba(146,188,229,0.30); border-radius: 999px; border: 3px solid var(--bg-alt); background-clip: padding-box; }
body.portal::-webkit-scrollbar-thumb:hover { background: rgba(146,188,229,0.55); background-clip: padding-box; }

/* ---- header ---- */
.portal-header {
  background: var(--bg-raise);
  border-bottom: 1px solid var(--line);
  position: sticky;
  top: 0;
  z-index: 50;
  backdrop-filter: blur(8px);
}
.portal-header-inner {
  max-width: 1100px;
  margin: 0 auto;
  padding: 14px 24px;
  display: flex;
  align-items: center;
  gap: 24px;
  flex-wrap: wrap;
}
.portal-brand { color: var(--ink); text-decoration: none; display: inline-flex; align-items: baseline; gap: 4px; }
.portal-brand-mark { font-family: "Fraunces", Georgia, serif; font-weight: 700; color: var(--accent-bright); font-size: 1.4rem; }
.portal-brand-name { font-weight: 600; font-size: 1.1rem; }
.portal-nav { display: flex; gap: 4px; flex: 1; flex-wrap: wrap; }
.portal-nav a {
  color: var(--ink-soft);
  text-decoration: none;
  padding: 8px 14px;
  border-radius: 8px;
  font-size: 0.95rem;
  transition: background 0.15s, color 0.15s;
}
.portal-nav a:hover { background: var(--bg-alt); color: var(--ink); }
.portal-nav a.active { background: var(--accent-deep); color: var(--accent-bright); }
.portal-user { display: flex; align-items: center; gap: 12px; color: var(--ink-soft); font-size: 0.9rem; }

.link-btn {
  background: none;
  border: none;
  color: var(--rose);
  cursor: pointer;
  font: inherit;
  padding: 4px 8px;
}
.link-btn:hover { text-decoration: underline; }
.inline { display: inline; }

/* ---- main / footer ---- */
.portal-main {
  max-width: 1100px;
  margin: 0 auto;
  padding: 36px 24px 48px;
  width: 100%;
  flex: 1;
  box-sizing: border-box;
}
.portal-footer {
  text-align: center;
  padding: 24px;
  color: var(--muted);
  font-size: 0.85rem;
  border-top: 1px solid var(--line);
}
.portal-footer a { color: var(--accent-bright); text-decoration: none; }

/* ---- flashes ---- */
.flash { margin: 0 0 16px; padding: 12px 16px; border-radius: 10px; font-size: 0.95rem; }
.flash-error { background: var(--rose-glow); color: var(--rose); border: 1px solid rgba(217,136,114,0.3); }
.flash-ok    { background: var(--accent-glow); color: var(--accent-bright); border: 1px solid rgba(146,188,229,0.3); }

/* ---- typography ---- */
.page-title { font-family: "Fraunces", Georgia, serif; font-weight: 600; font-size: 2rem; margin: 0 0 12px; }
.page-header { display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap; margin-bottom: 24px; }
.muted { color: var(--muted); font-size: 0.9rem; }
.muted.small { font-size: 0.78rem; }

/* ---- hero row ---- */
.hero-row {
  display: flex;
  align-items: flex-end;
  justify-content: space-between;
  gap: 16px;
  flex-wrap: wrap;
  margin-bottom: 28px;
}
.hero-actions { display: flex; gap: 8px; }

/* ---- buttons (shared) ---- */
.btn {
  display: inline-block;
  padding: 9px 18px;
  border-radius: 10px;
  border: 1px solid transparent;
  font: inherit;
  font-weight: 500;
  text-decoration: none;
  cursor: pointer;
  transition: background 0.15s, transform 0.05s, border-color 0.15s;
}
.btn-primary { background: var(--accent-deep); color: var(--accent-bright); border-color: rgba(146,188,229,0.4); }
.btn-primary:hover { background: rgba(146,188,229,0.20); }
.btn-ghost { background: transparent; color: var(--ink-soft); border-color: var(--line); }
.btn-ghost:hover { background: var(--bg-alt); color: var(--ink); }
.btn-danger { background: var(--rose-glow); color: var(--rose); border-color: rgba(217,136,114,0.4); }
.btn-danger:hover { background: rgba(217,136,114,0.18); }
.btn-sm    { padding: 5px 11px; font-size: 0.85rem; }
.btn-wide  { width: 100%; }
.btn:active { transform: translateY(1px); }

/* ---- forms ---- */
.form-stack { display: flex; flex-direction: column; gap: 14px; max-width: 720px; }
.form-stack label { display: flex; flex-direction: column; gap: 6px; font-size: 0.92rem; color: var(--ink-soft); }
.form-stack input,
.form-stack select,
.form-stack textarea {
  border: 1px solid var(--line);
  border-radius: 10px;
  background: var(--bg-raise);
  color: var(--ink);
  padding: 10px 12px;
  font-family: inherit;
  font-size: 0.95rem;
  transition: border-color 0.15s, background 0.15s;
}
.form-stack input:focus, .form-stack select:focus, .form-stack textarea:focus {
  outline: none;
  border-color: var(--accent-bright);
  background: var(--bg-raise);
}
.row-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
@media (max-width: 600px) { .row-2 { grid-template-columns: 1fr; } }

/* ---- stats ---- */
.stat-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 14px;
  margin-bottom: 28px;
}
.stat-card {
  display: block;
  background: var(--bg-raise);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 18px 20px;
  text-decoration: none;
  color: var(--ink);
  transition: transform 0.15s, border-color 0.15s, box-shadow 0.15s;
}
a.stat-card:hover { transform: translateY(-2px); border-color: var(--accent); box-shadow: 0 6px 24px -12px rgba(146,188,229,0.5); }
.stat-num { font-family: "Fraunces", Georgia, serif; font-size: 2.2rem; font-weight: 700; line-height: 1; color: var(--accent-bright); }
.stat-label { color: var(--ink-soft); font-size: 0.88rem; margin-top: 6px; }
.stat-attention { border-color: var(--rose); }
.stat-attention .stat-num { color: var(--rose); }
.stat-pop { background: linear-gradient(140deg, rgba(146,188,229,0.10), transparent 70%); }

/* ---- cards / lists ---- */
.card {
  background: var(--bg-raise);
  border: 1px solid var(--line);
  border-radius: 14px;
  padding: 20px 22px;
  margin-bottom: 20px;
}
.card-header {
  display: flex; align-items: center; justify-content: space-between;
  margin: -4px 0 14px; padding-bottom: 12px;
  border-bottom: 1px solid var(--line-soft);
}
.card-header h2 { margin: 0; font-size: 1.05rem; font-weight: 600; }
.card-header a { color: var(--accent-bright); font-size: 0.9rem; text-decoration: none; }
.card-warn { background: linear-gradient(140deg, rgba(250,204,21,0.06), transparent 60%); border-color: rgba(250,204,21,0.3); }
.card-danger { border-color: rgba(217,136,114,0.4); background: rgba(217,136,114,0.05); }

.row-list { list-style: none; padding: 0; margin: 0; }
.row-list li + li { border-top: 1px solid var(--line-soft); }
.row {
  display: grid;
  grid-template-columns: 1fr auto auto;
  gap: 12px;
  align-items: center;
  padding: 12px 0;
  text-decoration: none;
  color: var(--ink);
}
.row:hover { color: var(--accent-bright); }
.row-name { font-weight: 500; }
.row-meta { color: var(--ink-soft); font-size: 0.85rem; display: flex; gap: 4px; align-items: center; }
.row-date { color: var(--muted); font-size: 0.8rem; font-variant-numeric: tabular-nums; }

/* msg-cards (used for ticket list) */
.msg-list { list-style: none; padding: 0; margin: 0; display: flex; flex-direction: column; gap: 10px; }
.msg-card { background: var(--bg-raise); border: 1px solid var(--line); border-radius: 12px; transition: border-color 0.15s, transform 0.15s; }
.msg-card:hover { border-color: var(--accent); transform: translateX(2px); }
.msg-unread { border-left: 3px solid var(--accent-bright); }
.msg-link { display: block; padding: 14px 18px; text-decoration: none; color: var(--ink); }
.msg-row1 { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; margin-bottom: 8px; }
.msg-from { font-weight: 600; }
.msg-date { margin-left: auto; color: var(--muted); font-size: 0.82rem; }
.msg-row3 { display: flex; gap: 6px; flex-wrap: wrap; }

/* tables */
.data-table {
  width: 100%; border-collapse: collapse;
  background: var(--bg-raise);
  border: 1px solid var(--line);
  border-radius: 12px;
  overflow: hidden;
}
.data-table th, .data-table td {
  padding: 12px 14px; text-align: left;
  border-bottom: 1px solid var(--line-soft);
  font-size: 0.92rem;
}
.data-table th { background: var(--bg-alt); font-weight: 600; color: var(--ink-soft); font-size: 0.78rem; text-transform: uppercase; letter-spacing: 0.04em; }
.data-table tr:last-child td { border-bottom: none; }
.data-table a { color: var(--accent-bright); text-decoration: none; }

/* pills (subset shared with admin) */
.pill {
  display: inline-block;
  padding: 2px 9px;
  border-radius: 999px;
  font-size: 0.74rem;
  font-weight: 600;
  border: 1px solid transparent;
}
.pill-open        { background: rgba(146,188,229,0.12); color: var(--accent-bright); border-color: rgba(146,188,229,0.3); }
.pill-in_progress { background: rgba(96,165,250,0.12); color: #93c5fd; border-color: rgba(96,165,250,0.3); }
.pill-waiting     { background: rgba(250,204,21,0.12); color: #facc15; border-color: rgba(250,204,21,0.3); }
.pill-closed      { background: var(--bg-alt); color: var(--muted); }
.pill-prio-low    { color: var(--muted); }
.pill-prio-normal { color: var(--ink-soft); }
.pill-prio-high   { background: rgba(250,204,21,0.12); color: #facc15; border-color: rgba(250,204,21,0.3); }
.pill-prio-urgent { background: var(--rose-glow); color: var(--rose); border-color: rgba(217,136,114,0.4); }
.pill-done        { background: rgba(146,188,229,0.14); color: var(--accent-bright); border-color: rgba(146,188,229,0.3); }
.pill-attention   { background: var(--rose-glow); color: var(--rose); border-color: rgba(217,136,114,0.4); }
.pill-cust-active { background: rgba(146,188,229,0.14); color: var(--accent-bright); border-color: rgba(146,188,229,0.3); }
.pill-reply       { background: var(--bg-alt); color: var(--ink-soft); }
.pill-square      { background: rgba(0,165,132,0.14); color: #00a584; border-color: rgba(0,165,132,0.35); }

/* ---- machines grid ---- */
.machine-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(240px, 1fr));
  gap: 14px;
  margin-bottom: 24px;
}
.machine-card {
  display: flex;
  gap: 14px;
  padding: 16px;
  background: var(--bg-raise);
  border: 1px solid var(--line);
  border-radius: 14px;
  text-decoration: none;
  color: var(--ink);
  align-items: center;
  transition: transform 0.15s, border-color 0.15s;
}
.machine-card:hover { transform: translateY(-2px); border-color: var(--accent); }
.machine-icon { font-size: 2rem; line-height: 1; }
.machine-info h3 { margin: 0 0 4px; font-size: 1.05rem; }

/* ---- empty state ---- */
.empty-state {
  padding: 36px 22px;
  text-align: center;
  background: var(--bg-raise);
  border: 1px dashed var(--line);
  border-radius: 14px;
  color: var(--ink-soft);
}
.empty-state p { margin: 0 0 14px; }

/* ---- chat (reused from admin, scoped here too) ---- */
.chat-shell {
  background: var(--bg-raise);
  border: 1px solid var(--line);
  border-radius: 14px;
  margin-bottom: 24px;
  overflow: hidden;
  display: flex; flex-direction: column;
  height: min(560px, calc(100vh - 280px));
  min-height: 280px;
}
.chat-stream {
  padding: 14px 16px 10px; display: flex; flex-direction: column; gap: 8px;
  flex: 1 1 0; overflow-y: auto; min-height: 0; overscroll-behavior: contain;
  scrollbar-width: thin; scrollbar-color: var(--accent) transparent;
}
.chat-stream::-webkit-scrollbar { width: 8px; }
.chat-stream::-webkit-scrollbar-thumb { background: rgba(146,188,229,0.25); border-radius: 999px; border: 2px solid transparent; background-clip: padding-box; }
.chat-bubble { max-width: min(620px, 80%); padding: 10px 14px; border-radius: 14px; line-height: 1.5; word-wrap: break-word; background: var(--bg-alt); }
.chat-in   { align-self: flex-start; border-bottom-left-radius: 4px; }
.chat-out  { align-self: flex-end; background: rgba(146,188,229,0.16); border: 1px solid rgba(146,188,229,0.3); border-bottom-right-radius: 4px; }
.chat-original { background: rgba(96,165,250,0.10); border: 1px solid rgba(96,165,250,0.25); }
.chat-meta { display: flex; align-items: center; gap: 8px; font-size: 0.75rem; color: var(--muted); margin-bottom: 4px; flex-wrap: wrap; }
.chat-author { font-weight: 600; color: var(--ink-soft); font-size: 0.8rem; }
.chat-out .chat-author { color: var(--accent-bright); }
.chat-meta time { margin-left: auto; font-variant-numeric: tabular-nums; }
.chat-tag { display: inline-block; padding: 1px 7px; border-radius: 4px; font-size: 0.68rem; font-weight: 600; text-transform: uppercase; letter-spacing: 0.04em; background: var(--bg-alt); color: var(--ink-soft); }
.chat-tag-form  { background: rgba(96,165,250,0.18); color: #93c5fd; }
.chat-body { white-space: pre-wrap; font-size: 0.95rem; color: var(--ink); }
.chat-composer {
  display: flex; flex-direction: column;
  border-top: 1px solid var(--line);
  background: var(--bg);
  padding: 10px 12px; gap: 6px; flex-shrink: 0;
}
.chat-composer textarea {
  resize: none; min-height: 44px; max-height: 160px; width: 100%;
  border: 1px solid var(--line); border-radius: 10px;
  background: var(--bg-raise); color: var(--ink);
  padding: 8px 12px; font: inherit; font-size: 0.95rem; line-height: 1.45;
}
.chat-composer textarea:focus { outline: none; border-color: var(--accent-bright); }
.chat-composer-bar { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.chat-composer-bar .muted { font-size: 0.8rem; }
.chat-composer-disabled { padding: 18px; color: var(--muted); }

/* ---- key-value (account page) ---- */
.kv { display: grid; grid-template-columns: max-content 1fr; gap: 6px 18px; margin: 0 0 24px; }
.kv dt { color: var(--muted); font-size: 0.85rem; }
.kv dd { margin: 0; }

/* ---- auth (login page) ---- */
.auth-shell { display: flex; align-items: center; justify-content: center; min-height: 60vh; }
.auth-card {
  background: var(--bg-raise);
  border: 1px solid var(--line);
  border-radius: 18px;
  padding: 36px 32px;
  width: 100%;
  max-width: 420px;
  box-shadow: 0 30px 80px -50px rgba(146,188,229,0.5);
}
.auth-title { font-family: "Fraunces", Georgia, serif; font-weight: 700; font-size: 2rem; margin: 0 0 4px; }
.auth-title .brand-mark { color: var(--accent-bright); }
.auth-sub  { margin: 0 0 24px; color: var(--ink-soft); }
.auth-help { margin-top: 18px; font-size: 0.85rem; line-height: 1.55; }
.auth-help a { color: var(--accent-bright); }

.auth-pwd {
  margin-top: 22px;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}
.auth-pwd summary {
  cursor: pointer;
  color: var(--ink-soft);
  font-size: 0.9rem;
  list-style: none;
  padding: 4px 0;
  user-select: none;
}
.auth-pwd summary::before { content: "▸ "; transition: transform 0.15s; display: inline-block; color: var(--muted); }
.auth-pwd[open] summary::before { content: "▾ "; }
.auth-pwd summary:hover { color: var(--ink); }
.auth-pwd-form { margin-top: 14px; }

.page-actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 8px; }